We accept Debit Cards, Credit Cards and Paypal. We currently support the following cards:

• Visa
• Master Card
• American Express
• Discover
• Diners Club
• JCB

We will be also providing ACH bank transfers in near future.

We do not charge if the Orbit is paused or shutdown. We calculate the bill only when the Orbit is running. We do charge for the storage as long as the volume exists. We stop charging the volume the moment you delete it.

Yes, you can opt for postpaid, but this option is not available for new users. Postpaid can be opted after a minimum 3 months of successful usage of System On Grid resources and services. But 3 months itself is not a guarantee and depends on many factors and is at the sole discretion of System On Grid LLC. You can always contact Customer Support and request for postpaid billing.

We check for the utilization of your paid resources every 24 hours. Depending on your utilization, the money due will be charged against the Credits available on your account. If you can predict your utilization, you can purchase enough credits in advance. If the bill calculated based on your utilization in the past 24 hours exceeds the amount of credits available on your account, the account will be considered delinquent and is immediately due for payment. We will process the difference to make your account current and send you a notification. You can now add more credits to your account. If credits are not added, and your billable resources continue to run, the next 24 hour check will again show your account as delinquent. This time we will process the difference again and pause your billable resources to ensure that the bill does not come to you as a surprise. You can then simply add more credits and resume your resources. You can also avoid this by enabling Auto Replenish from the Credits Page.

Our system sends a notification to the email address on record, a month before the credit card’s expiry date. If the payment request fails, we send notification via email to the registered account, notifying the status of payment. A notification popup will also be displayed in the web dashboard. In such a scenario we give the user a 1 month grace period to provide us with a new payment method. During this initial 1 month, preexisting resources will continue to function normally and without any disruptions, but the user will not be able to create any new resources. If the 1 month lapses and the account is still delinquent then all the resources under the account will be deleted. This action is irreversible and we do not provide any assurance of recovering data from the deleted resources.