Currently we offer native block storage as root partition for Orbit storage. This allows you to have greater flexibility for creating backups and swapping Orbits.
Currently we offer Ubuntu, CentOS, Fedora, Debian, Gentoo, FreeBSD, NetBSD and OpenBSD. We are constantly looking to add more distros, if you want one that you don't see listed, be sure to lets us know via Twitter or reach out to us from the contact form on the bottom on this page.
Some ports are blocked as an added security measure to prevent abuse of our system. However you may request to have the restrictions removed by opening a support ticket.
Following are ports which are restricted:
*After Unblocking the port you still want to check out SELINUX configuration and might have to disable it.
Check out the SELINUX Grid Guide for more information.
Yes, we support resizing of both Orbits and Volumes. Once you resize an Orbit or an volume, you cannot resize back down.
Credits redeemed from promotional offers expire 3 months after they've been added to your account. After the credits have been consumed or expired, all existing resources will be billed as per the standard pricing rates. Purchasing additional credits will extend all credit expiry by 24 months.
We do billing prepaid to avoid credit card fraud and abuse of System On Grid resources.
The charges included are for the Orbit itself, depending on the specs you chose and the storage charges depending on the size of the volume.
Paid Tier credits expire 2 years (24 Months) from the date of purchase. Each credit purchase will extend the expiry by 24 months.
All Orbits come with a Transfer limit. Once the Transfer limit is exceeded, each additional Data transfer will be charged at $0.02/Giga Byte.
Our system sends a notification to the email address on record, a month before the credit card’s expiry date. If the payment request fails, we send notification via email to the registered account, notifying the status of payment. A notification popup will also be displayed in the web dashboard. In such a scenario we give the user a 1 month grace period to provide us with a new payment method. During this initial 1 month, preexisting resources will continue to function normally and without any disruptions, but the user will not be able to create any new resources. If the 1 month lapses and the account is still delinquent then all the resources under the account will be deleted. This action is irreversible and we do not provide any assurance of recovering data from the deleted resources.
Yes, you can opt for postpaid, but this option is not available for new users. Postpaid can be opted after a minimum 3 months of successful usage of System On Grid resources and services. But 3 months itself is not a guarantee and depends on many factors and is at the sole discretion of System On Grid LLC. You can always contact Customer Support and request for postpaid billing.
We check for the utilization of your paid resources every 24 hours. Depending on your utilization, the money due will be charged against the Credits available on your account. If you can predict your utilization, you can purchase enough credits in advance. If the bill calculated based on your utilization in the past 24 hours exceeds the amount of credits available on your account, the account will be considered delinquent and is immediately due for payment. We will process the difference to make your account current and send you a notification. You can now add more credits to your account. If credits are not added, and your billable resources continue to run, the next 24 hour check will again show your account as delinquent. This time we will process the difference again and pause your billable resources to ensure that the bill does not come to you as a surprise. You can then simply add more credits and resume your resources. You can also avoid this by enabling Auto Replenish from the Credits Page.
Each sales transaction is subject to a 5% processing fee. This does not include any late charges or any other penalties or taxes based on any local laws.
Nope, SSD based block storage for root volume is included in the storage charges. We do not charge anything extra.
All our resources are billed by the hour. However if the cost of hourly utilization of a resource exceeds the monthly rate, then we only bill you the monthly rate. The monthly rate allows you to run the resource for a maximum of 744 hours(31 days) but charged based on hourly rate for 480 hours(20 days). For example if you chose a 1 VCPU & 1 GB RAM orbit, the hourly price is 0.01$ and the monthly price is $4.50. If this orbit is running for 480 hours then the cost incurred is $4.80 but the monthly bill will reflect $4.50 which is the monthly rate for this orbit.
*This calculation does not count storage cost which is extra.
Resizing in the middle of billing cycle will result in us calculating the actual hours utilized with the old specs and adding it to the actual hours utilized with the new spec. In this case, the monthly cap will not apply for that billing cycle in which resize was done. The next billing cycle will calculate as per the new specs and if no resize is performed during that cycle, the monthly cap will again come in effect. The same logic applies to downsizing an orbit from a higher specs to a lower spec.
Any resource that you create will have a minimum charge for 1 hour.
We accept Debit Cards, Credit Cards and Paypal. We currently support the following cards:
We will be also providing ACH bank transfers in near future.
We do not charge if the Orbit is paused or shutdown. We calculate the bill only when the Orbit is running. We do charge for the storage as long as the volume exists. We stop charging the volume the moment you delete it.
Our support team will reach out to you very soon.